PEPTIDE RESERVE®

Privacy Policy

Effective date: September 3, 2026

This Privacy Policy explains how Peptide Reserve (“Peptide Reserve,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit peptidereserve.com, create an account, place an order, arrange local pickup, or otherwise communicate with us.

Information We Collect

  • Contact and account information: name, email address, telephone number, billing and shipping addresses, username, and account details.
  • Order information: products purchased, order totals, payment status, shipping method, local-pickup selection, and order history.
  • Compliance information: confirmations concerning age, acceptance of our Terms & Conditions and Research Use Policy, and lawful research-use acknowledgements.
  • Communications: messages, support requests, documentation requests, and other information you provide when contacting us.
  • Technical information: IP address, browser and device information, cookie identifiers, referring pages, and activity necessary to operate, secure, and improve the website.

How We Use Information

  • Create and maintain customer accounts.
  • Process, verify, fulfill, ship, and support orders.
  • Coordinate local pickup and communicate when an order is ready.
  • Provide order confirmations, tracking information, customer service, and requested documentation.
  • Detect and prevent fraud, abuse, unauthorized transactions, and security incidents.
  • Enforce our Terms & Conditions, Research Use Policy, age restriction, and other site policies.
  • Maintain business, tax, accounting, and transaction records and comply with applicable legal obligations.
  • Analyze and improve website performance, products, services, and customer experience.
  • Send promotional communications where permitted. You may unsubscribe from promotional email at any time.

Accounts and Orders

An account is required to place an order. You are responsible for keeping your account information accurate and protecting your login credentials. Order records may include the compliance acknowledgements submitted during checkout.

Payments

Payments may be processed by third-party payment providers. Those providers may collect and process payment-card, bank, wallet, billing, device, and fraud-prevention information under their own privacy policies. Peptide Reserve generally receives transaction confirmation and limited payment details rather than complete payment-card information. If Pay at Pickup is selected, we record the order and its payment status until payment is collected.

Shipping and Local Pickup

We use shipping and contact information to fulfill orders, provide tracking, communicate about delivery issues, and coordinate scheduled local pickup in Lansing, Michigan. Relevant information may be shared with shipping carriers, fulfillment providers, and other parties needed to complete your order.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies for essential website functions, account sessions, shopping-cart operation, checkout, preferences, security, fraud prevention, performance, and analytics. You can control cookies through your browser settings, but disabling essential cookies may prevent parts of the website from working properly.

How We Share Information

We may disclose information to service providers that support website hosting, ecommerce, payments, email, analytics, security, fraud prevention, fulfillment, shipping, and customer support. We may also disclose information to professional advisers; when required by law, court order, or legal process; to protect our rights, customers, business, or website; or in connection with a merger, financing, acquisition, sale, or transfer of business assets. We do not sell personal information for money.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain accounts, complete transactions, resolve disputes, prevent fraud, enforce agreements, and satisfy legal, tax, accounting, and recordkeeping obligations. Retention periods vary according to the type of information and the reason it was collected.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also object to or request restriction of certain processing and withdraw consent where processing relies on consent. These rights may be limited by identity-verification, transaction-record, legal, security, and other permitted retention requirements.

To submit a privacy request, email peptidereserve@gmail.com. We may request information needed to verify your identity and authority to make the request.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No website, transmission method, or storage system can guarantee absolute security.

Age Restriction

This website and its products are intended only for persons 21 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and address the matter.

Third-Party Websites and Services

The website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The effective date at the top identifies the current version.

Contact Us

For privacy questions or requests, contact Peptide Reserve in Lansing, Michigan at peptidereserve@gmail.com.